Terms & Conditions

Last updated: February 23, 2025

Welcome to StormSpace. By accessing or using our professional email infrastructure services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By submitting an account request, using our website, or accessing our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions and our Privacy Policy.

2. Service Description

StormSpace provides domain-based professional email infrastructure services, including:

• Custom email accounts aligned with your organisation's domain
• Cloud-distributed infrastructure for reliable delivery
• Administrative control panels for user and access management
• Security and compliance-oriented operational standards

3. Account Application and Provisioning

All account applications are subject to review prior to activation. StormSpace reserves the right to:

• Accept or decline any application at our sole discretion
• Request additional information or verification documents
• Suspend or terminate accounts that violate these terms or pose a risk to platform integrity

4. Acceptable Use

You agree to use our services only for lawful purposes. You must not:

• Use the service for spam, phishing, or malicious activity
• Violate any applicable laws or regulations
• Infringe on the rights of third parties
• Attempt to gain unauthorised access to our systems or other accounts
• Resell or redistribute services without prior written consent

5. Subscription and Billing

Subscription plans are billed on a monthly or annual basis as selected. You agree to:

• Pay all fees in accordance with your chosen plan
• Provide accurate billing information
• Abide by renewal terms and any applicable cancellation policies

We reserve the right to modify pricing with reasonable notice. Continued use after such notice constitutes acceptance.

6. Intellectual Property

All intellectual property rights in our platform, branding, and materials remain the property of StormSpace. You may not copy, modify, or distribute our materials without express written permission.

7. Data and Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and processing of your data as described therein.

8. Limitation of Liability

To the maximum extent permitted by law, StormSpace shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly. Our total liability shall not exceed the fees paid by you in the twelve months preceding the claim.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Scheduled maintenance and force majeure events may result in temporary service interruptions.

10. Termination

Either party may terminate the service in accordance with the cancellation terms of your plan. Upon termination, your access will be revoked and data may be retained or deleted in accordance with our data retention policy.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Material changes will be communicated via email or through our platform. Continued use after such changes constitutes acceptance of the updated terms.

12. Governing Law

These terms shall be governed by and construed in accordance with applicable law. Any disputes shall be resolved in the courts of competent jurisdiction.

13. Contact

For questions about these Terms & Conditions, please contact us through our Contact page.